When it comes to something as serious as your home’s garage door, you want to deal with a reputable repair company. The results of hiring the wrong company can be dangerous and costly. You don’t want to put the lives of your family members at risk. Unfortunately, the numbers of repair companies that are not genuine and qualified to handle a broken garage door are many. With that said, you need to be careful when choosing a garage door repair company.
Almost all homes use garage doors of some type; therefore, the demand for repair, replacement and installation are high. Consequently, garage door companies are many and they offer varying services. What separates a reputable garage door company from another is the quality of services the company gives to its customers. There are always companies in every industry that are okay with taking customers for a ride, and the garage door industry is no exemption. To help you distinguish between manipulative companies and reputable professionals, here are smart tips for choosing the reputable garage door company.
1. Get Multiple Bids
It is wise to get multiple bids any time you are having work being done in your home. It gives you an idea of the going rate in the industry and ensures that you get a good deal. You need to be sure that you are comparing apples to apples. Avoid choosing the cheapest option because it is not always the best choice. When getting multiple bids, make sure that you get them from garage door companies to ensure that you get relevant information. For instance, if you want installation services, compare bids from garage door installation firms only. You cannot compare bids of companies that don’t offer similar garage door services. Ask for estimates and details concerning the service warranties.
Reputable companies are stable. That means that they can give warranties for their services. A reputable company will be able to act on any warranty they give. Remember that picking the right company will save you trouble and money.
3. Check Critical Information
When hiring a garage door, make sure you do your due diligence. Make sure you seek out and verify critical information about the company. The information will help you gauge on how good the company is and how well it serves its customers. At the very least, make sure you review the following information:
Website– a reputable company should have a website. You need to be skeptical if the company does not have a site at all.
Physical location– any reputable company should have their physical location listed online. Make sure you verify the address using Google Maps.
Google search– you also need to conduct a simple Google search of the garage door company. The search will bring up positive or negative information that is not covered on the company’s website.
4. Ask for Recommendations
A good way of finding a reputable garage door company is by asking for recommendations from your neighbors, workmates or family members. The chances are high that they know of a reputable company that served them in the past. Such people have no reason to give erroneous information; therefore, you will settle for a reputable company.
5. Ask for Referrals from the Company
A reputable garage door company should be in a position to provide contacts of customers. You need to contact the customers to find out more about the quality of services rendered by the company. Additionally, you can look for referrals from the company’s websites. Always avoid companies that have more negative feedback as compared to positive feedback.
6. Look out for Red Flags
To avoid dealing with untrustworthy companies, you need to be aware of red flags. Here are some red flags you should be on the lookout for:
Multiple company names– if a firm has many names on websites, customer service phone numbers, and advertisements, it is not a good indication. A reputable company has consistency.
Excessive advertisement– it is evident that every company wants to advertise. However, the excessive advertisement is a point of concern.
7. Find how long the Company has been in Business
You want to deal with a company that has been in the industry for a longer time. A reputable garage door company should be well-established in the industry. It assures you of quality and reliable services since the company must have handled several other various garage door problems. Therefore, they have a solution for all your garage door problems.
8. Study BBB Ratings
A company can receive many different certifications and ratings. The gold standard in the sector is a rating from the Better Business Bureau. Make sure you visit the BBB website and search the company’s name. A reputable company should be accredited and have an excellent rating.
A reputable company has a business and employee insurance. Ask for a copy of the certificate of insurance from the company. A reliable company will gladly give it.