Amazon Alexa is a voice assistant that can control many aspects of your life. You can use it to play music, read you the news, set alarms, and much more. However, Alexa isn’t perfect. Sometimes, it’s not able to hear your command or there could be a problem with the WiFi connection. Today we are going to explain why Amazon Alexa stops playing music and what you can do about it. If you own an Amazon Echo device (the one with the blue light ring) or an Alexa-enabled device such as the Fire tablet or another third party device that supports Alexa, such as the Invoke speaker from Harman Kardon, then you can ask your virtual assistant to play music for you.

Why Does My Alexa Stop Playing Music?

There are a few reasons why your Alexa might stop playing music. One common reason is that you are listening to music using another device, such as your phone or laptop. When you switch between devices, the music can stop playing on one device and start playing on another device.

What Is The Reason Amazon Alexa Stop Playing Music?

1. The music is not available on Amazon Prime Music

If the music is not available on Amazon Prime Music, you won’t be able to play it. However, you can still listen to it on other streaming services such as Spotify or Apple Music. You can also download the songs from Amazon Prime Music to your computer and copy them to your phone or other device.

2. Alexa is offline

If you are unable to connect to the Internet, Alexa will stop playing music. This could be because of a problem with your WiFi connection or because Alexa is offline due to a technical issue. You can try restarting your router or if that doesn’t work, try unplugging your modem and router for a few minutes and then plugging them back in again. In some cases, this will resolve the issue and allow Alexa to play music again.

3. Your Wi-Fi network has been disabled by another device

If another device has disabled your WiFi network, then Alexa won’t be able to connect over Wi-Fi and will stop playing music until you enable it again by changing the settings on that device in your router settings page (if applicable). If you have enabled guest access for someone else in order for them to use your home network, then they could have disabled it by accident when they were using their own devices (e.g., laptop). If this happens often and you want to disable guest access so that no one else can use your home network, you can do so in the router settings page by changing the name of your network.

4. Alexa is offline due to a technical issue

If Alexa is offline, it will stop playing music and will not be able to connect over Wi-Fi. You can try restarting your router or if that doesn’t work, try unplugging your modem and router for a few minutes and then plugging them back in again. In some cases, this will resolve the issue and allow Alexa to play music again.

5. There is a problem with your Wi-Fi connection or other device (e.g., laptop) that is causing this issue

If there are problems with devices connected to your WiFi network or you have any other devices (e.g., laptop) that are causing this issue, then you need to troubleshoot those issues first before trying any other solutions listed here on Amazon Alexa Stop Playing Music.

What To Do When Alexa Stops Playing Music?

1. Try restarting your router or modem

If Alexa is offline and you have a router or modem that you can restart, then try restarting it for a few minutes and then plugging it back in again.

2. Try unplugging and replugging your modem and router for a few minutes

If Alexa is offline and you have a modem that you can unplug from the wall, then try unplugging it from the wall for a few minutes and then plugging it back in again.

3. Restart your computer or other device with Alexa running on it by holding down the power button until the device turns off completely (e.g., laptop)

If there are problems with devices connected to your WiFi network or any other devices (e.g., laptop) that are causing this issue, then you need to troubleshoot those issues first before trying any other solutions listed here on Amazon Alexa Stop Playing Music

4. If any of the above solutions still doesn’t work, try the following:

If none of the above solutions work, then you can try uninstalling and reinstalling Alexa on your computer or other device by holding down the power button until the device turns off completely.

How To Fix The Most Common Amazon Alexa Stopping Music Problems

1. Check your router or modem to see if it is working.

If you have a router or modem that you can restart, then try restarting it for a few minutes and then plugging it back in again.

2. Unplug and replug your modem and router for a few minutes

If Alexa is offline and you have a modem that you can unplug from the wall, then try unplugging it from the wall for a few minutes and then plugging it back in again.

3. Restart your computer or other device with Alexa running on it by holding down the power button until the device turns off completely (e.g., laptop)

If there are problems with devices connected to your WiFi network or any other devices (e.g., laptop) that are causing this issue, then you need to troubleshoot those issues first before trying any other solutions listed here on Amazon Alexa Stop Playing Music

4. If any of the above solutions still doesn’t work, try the following:

If none of the above solutions work, then you can try uninstalling and reinstalling Alexa on your computer or other device by holding down the power button until the device turns off completely.

What To Do If These Solutions Don’t Work?

1. Update your Alexa software.

If you have an older version of Alexa on your computer or other device, then try updating it by searching for “Alexa” in the Amazon Appstore or Google Play Store.

2. Reset your Alexa settings.

If you have a newer version of Alexa on your computer or other device, then try resetting it by following the steps listed here on Amazon Alexa Reset Your Device to Factory Settings

3. Contact Amazon customer support to ask for any further help with this issue.

If none of the above solutions work, then you can contact Amazon customer support to ask for any further help with this issue.

4. Contact the manufacturer of your device for further help with this issue.

If none of the above solutions work, then you can contact the manufacturer of your device for further help with this issue.

5. Contact Amazon customer support to ask for any further help with this issue.

If none of the above solutions work, then you can contact Amazon customer support to ask for any further help with this issue.

Conclusion

Alexa is a very useful device to have in your house, especially if you like listening to music. It’s almost like having your own personal DJ. Of course, like any other piece of technology, Alexa isn’t perfect and sometimes it might stop playing music for no apparent reason. In this article, we explained why Amazon Alexa stopped playing music and what you can do about it. Hopefully, these tips will help you solve the issue and get your music playing again.

FAQ’s

Q: I want to use my own music on Alexa. How can I do that?

A: If you want to use your own music, then you need to connect your Alexa to your computer or other device using the USB cable provided in the box. Then, you need to install the Amazon Music app on your computer or other device and log into it using your Amazon account. Once logged in, you can then upload any music files that you want to play on Alexa.

Q: Does Alexa support Spotify?

A: Yes, Alexa supports Spotify too. You can use Spotify on Alexa by downloading it from the App Store or Google Play Store and tell Alexa what song you want to hear by saying “Alexa, play [song name]” or “Alexa, play [artist name]” in her wake mode.